r baazi Protecting the privacy of our users' personal data is our top priority. Reading this policy will tell you what information we collect, why we collect it, and how we keep it secure.
Key features of r baazi's data protection measures
| Data Type | Example | Reason for Collection | Third-Party Sharing | Retention Period |
|---|---|---|---|---|
| Identity information | Name, date of birth, NID | KYC & account verification | No | For the duration of active account |
| Contact Information | Email, mobile number | Support & Notifications | No | For the duration of active account |
| Payment Information | BKash number, transaction ID | Payment processing | Limited* | 5 years (legal obligation) |
| Gaming History | Bet, Win & Loss Data | Service Improvement & Support | No | 2 years |
| Device Information | IP, browser, OS | Security & Fraud Prevention | No | 90 days |
| Cookie Data | Session, preferences | Experience Enhancement | No | End of session or 30 days |
*Only the information required for payment processing is shared with our authorized gateway partners.
r baazi places the highest importance on user privacy. This Privacy Policy explains what information we collect when you use our website, mobile app, or any of our services — why we collect it and how it is managed.
This policy r baaziApplies to all r baazi services — web browser, Android app, iOS app, and other digital channels. r baaziBy using any of r baazi's services, you are considered to have agreed to this Privacy Policy.
We believe in being fully transparent about how we collect and use your data. That's why this policy is written in plain, simple language — so you always know exactly what we do with your information.
r baazi Data is collected in two ways — directly from you, and automatically through your use of the platform.
Information you provide directly:
Automatically collected information:
r baazi Your data is used solely for the following purposes:
We never share your data with third parties for advertising purposes. r baaziTo stop receiving marketing emails from r baazi, click the "Unsubscribe" link at the bottom of any email.
r baazi We never sell, rent, or share your personal information with third parties for commercial purposes. However, limited data may be shared in the following circumstances:
r baazi We apply industry-leading standards to protect your information. The key components of our security framework include:
That said, no system is completely immune to risk. We strongly encourage you to use a strong password and never share your login credentials with anyone.
r baazi Our website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help enhance your browsing experience.
Cookies we use:
r baaziAs a member of r baazi, you have the following rights over your personal data:
To exercise any of these rights, email us at support@rbaazi.app. We typically respond within 30 business days.
r baazi This is an 18+ platform. We do not knowingly collect data from anyone under 18. Age is verified at registration and confirmed through National ID during the KYC process.
If we become aware that we have inadvertently collected information from a minor, the account will be immediately closed and all associated data permanently deleted.
r baazi This Privacy Policy may be updated from time to time — when new services are added, laws change, or our practices improve.
For significant changes, we will notify you in the following ways:
Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree with the changes, you may close your account.
If you have any questions or concerns about our Privacy Policy, or wish to exercise your data rights, please get in touch:
We believe the best experience comes from a secure platform. We never compromise when it comes to protecting your information.